The recordIT app can be downloaded from the {0} (Android) or the {1} (iOS).

Generally, every user can create his or her user account themselves in the course of the initial registration. Please note here that the name defined for this purpose is also used as a query (creator name) and that important information about the app and the terms of use is sent to the given mail address.

Up to two devices are allowed to work on the same report at the same time.

In this bar (top right) the current status of the data synchronization is displayed. The current synchronization status is displayed and notes on synchronization errors or the synchronization progress are shown.

recordIT can be used on any modern browser, as well as on all major operating systems. Offline functionality is available on the native apps for Android and iOS. Internet Explorer is NOT supported.

The software has been optimized for Chrome and Firefox.

In general, all data that is collected with the app or in the browser is stored on external servers. The mobile device does not necessarily require an Internet connection in order to create a report. An Internet connection is only required to synchronize the data and upload the report. Furthermore, the export of a report or images is only possible with an active internet connection.

No, a limit has not been set.

Yes, there are (almost) no limits for users in terms of report design, shape and appearance.

Yes, multiple users can work on a project at the same time and all changes will be applied. Only changes to the same property (e.g. title) would be overwritten following a 'last-change-wins - functionality'.

For files that contain special characters or diacritics, you should make sure that they use the CSV UTF-8 format. This allows recordIT to interpret and output the data correctly.

Yes, via drag-and-drop you can change both the order and the intended level of the entry.

In principle, the creation of a report can also be carried out without a template. However, as a result, desired structure entries or entry variables are not defined and cannot be recorded. By subsequently selecting a template, this information can then also be recorded again.

Yes, in general a new template can be assigned to a report continuously. It should be considered that information, queries or text passages, which are not available in the newly selected template or which have been changed, will be lost.

Yes, the file must be a .docx file.

To be able to upload images in the browser-based version, they must be in the *.jpg format.

Exported reports can be edited in Microsoft Word. A report can be exported and downloaded as often as necessary - thus changes in the template can also be taken into account by a renewed download. However, changes made in Microsoft Word© cannot be subsequently uploaded and synchronized in the APP.